EES SALES

SALES EVELUATION FORM

PLEASE GIVE YOUR EVALUATION SCORE USING BELOW FIELDS

PERFORMANCE EVALUATION RATINGS DESC *

1. Unacceptable Performance:

Performance is clearly inadequate. Employee has demonstrated an inability or unwillingness to improve or meet expectations. Performance is not acceptable for position held within that category.

2. Below Expectations:

Areas of needed improvement. Total performance periodically or regularly falls short of expectations.

3. Meets Expectations:

Good solid performance. Performance meets all normal requirements within position and category in a competent manner. has high standards and expectations for its employees. As such, to “meet expectations”, an employee is doing the function well.

4. Exceeds Expectations:

Consistently competent performance exceeding normal standards in all critical factors within position and category.

5. Outstanding:

Performance is extraordinary and exceptional. (Outstanding ratings should only be awarded on rare occasions.)

    EMPLOYEE INFROMATION *

    CORE COMPETENCIES *

    Teamwork / Collaboration / Communication

    Successfully works with others to achieve desired results; contributes to team projects; exchanges ideas, opinions, develops positive working relationships. Listens well and keeps others informed. Demonstrates effective communication for the requirements of the position.

    Dependability / Smart Works

    Works Smart and earns trust by being dependable and consistent.

    Adaptability

    Embraces change. Meets changing conditions and situations in work responsibilities easily and positively. Accepts constructive criticism and suggestions. Treats others with kindness, civility and respect. Maintains objectivity in situations of conflict.

    Interpersonal Skills

    Works well with others. Accepts direction. Contributes positively to the team. Responds appropriately to feedback.

    Judgment

    Demonstrates sound opinions in determining the appropriate next steps. Demonstrates insight and acumen on delicate matters.

    PERFORMANCE CATEGORIES *

    Ethics / Integrity

    Practices excellent work ethics. Properly handles confidential information. Avoids situations and actions considered inappropriate or which present a conflict of interest. Demonstrates integrity in all work. Has a strong sense of right and wrong and consistently strives to do what is right.

    Job Knowledge / Skills

    Demonstrates clear understanding and ability to perform the assigned job duties effectively. Learns and masters applicable new skills and procedures. Makes effort to stay up to date.

    Quality of Work

    Performs work competently and accurately. Does work thoroughly in a reasonable amount of time.

    Attendance

    Schedules and uses leave time in appropriate manner that is sensitive to the department and workload priorities. Adheres to work schedule.

    Initiative

    Seeks out new assignments and assumes greater responsibility. Makes suggestions for change/improvement.

    Time Management

    Meets deadlines. Plans and organizes work. Establishes appropriate priorities.

    Written Communication

    Effectively writes for the requirements of the position. Maximizes email as an effective communication tool.

    SALES KNOWLEDGE AND SKILLS *

    Product

    Product knowledge is critical in order for the rep to educate the customer, as well as match solutions to customer needs

    Industry

    Industry knowledge is important for the rep to educate the customer and build credibility

    Competitor Intelligence

    Competitor knowledge is essential to anticipating and addressing objections.

    Meet Sales Target

    A sales target is a sales tool that enables you to easily measure and estimate your opportunity contribution to your sales goal.

    CUSTOMER FOCUS *

    The pursuit of the highest level of customer service.

    Anticipates future customer needs and trends.

    Focuses on identifying opportunities to benefit customers.

    Offers advice and guidance in responding to customer enquiries.

    Shows respect and friendliness to customers.

    Strives to resolve customer concerns.

    Talks and listens to customers to clarify their real needs and expectations