Interval Plus
- “Interval Plus” is the provider of fitness revives to the subscriber.
- Subscriber is the person benefiting from the fitness services provided by Interval Plus.
- The agreement is the membership at interval Plus.
Admission
- Interval Plus reserves the right to accept or reject an application for membership.
- The subscriber must comply with dates stated in the membership application that determines the commencement and end of subscription.
- Interval Plus retains ownership and the right to use photographs taken within Interval Plus on social media platforms, including of subscribers, although on request it will remove offending images from social media platforms.
- Subscription to Interval Plus will be activated directly upon subscription date and the subscriber has no right to postpone the starting date of the membership for more than seven days.
- Please read the following terms and conditions carefully, which may be updated by Interval Plus Club from time to time. These terms govern the rights and obligations of the club and its members. The latest version of these terms can be accessed at any time on the website or through customer service. By accessing, browsing, using, or visiting any site operated by Interval Plus Club, you accept and agree to comply with these terms, as well as any posted guidelines or rules applicable to these services, which may be published and updated from time to time.
Age & Fitness of the Subscriber
- The minimum age for subscription is 18 years old. Some clubs may make exceptions where the minimum age is 16 years old. Subscribers under the age of 18 require parental consent and signature on their behalf.
- The subscriber is required to truthfully answer all questions of the health status form.
- Interval Plus assumes no responsibility for any health issues due to negligence by the subscriber to comply with instructions of their physician.
Termination / Suspension & Cancellation of the Agreement
- The subscriber may not terminate this agreement.
- This agreement cannot be terminated in the case of relocating one of our branches in a radius less than 30kms away of the original branch or if one of our branches is closed and there is another branch within the 30km radius of closed branch.
- The subscriber may not suspend his subscription or substitute a previous period of his subscription, and where subscription suspension shall apply, it is only for future and not past periods; further more suspension can be awarded Once for a three-month subscription 2 weeks period , Twice for a six-month subscription Combined maximum of one month and Four times for the full year subscription and only for a combined maximum of two months.
- There is no membership refund or compensation for any reason at all.
- Interval Plus maintains a strict no drugs policy and abusers will have their subscription immediately terminated.
- The Subscriber is not entitled to compensation for retroactive suspension in medical cases.
- The customer is not entitled to request a refund of the subscription fee after entering the club and attending the trial session before subscribing.
- The subscriber cannot cancel the subscription and claim a refund under any circumstances after 48 hours from the start of the subscription or after the visit or after the client has taken the free trial. If requested within 48 hours from the start of the subscription, the visit fee will be deducted from the refund amount according to the club policy.
- Under no circumstances is the transfer of subscriptions and free months allowed.
- It is strictly forbidden to drop weights on the ground in the club area. Weights and equipment must be returned to their proper places after use. Club property must be respected and preserved.
- All equipment must be handled carefully and responsibly, and the subscriber is fully responsible for any damage resulting from misuse.
Interval Plus may promptly terminate this Agreement without refund in any of the following cases:
- The subscriber commits any aggressive or immoral behavior.
- Repeated failure by the subscriber to wear suitable clothes complying with Saudi rules, regulations and social norms.
- If the subscriber continues to annoy the other clients for any reason whatsoever.
- If the subscriber practices personal exercises.
- If the gym management sees, for any reason that the presence of a member is harmful or unpleasant for the gym staff or other members, they may take appropriate action.
- It is prohibited to provide any personal gift or sum to any of the club’s employees, and in the event of offering any symbolic gift in appreciation of the efforts of any of the employees in adhering to this, approval from the club’s management is necessarily required.
- The subscriber is obliged to use the systems according to instructions of Interval Plus while considering safety and security measures.
Booking & Appointments
-
(a) Booking:
- Booking shall be made through the application provided by Interval Plus, where each customer has his own user ID whereby he can make class and other reservations. In case of any system failure, booking can be made through customer service representatives.
- The subscriber can attend Interval Plus facilities throughout opening hours but may not attend more than one session or class per day. The member is entitled to use the club on all days except Eid holiday, official holidays, and maintenance work.
- The club has the right to temporarily close for maintenance purposes for any reason, without compensating the member for the days of closure.
- The subscriber should cancel a booking at least three hours before the booking time to avoid the reservation suspension.
- In case a subscriber had made booking but fails to come 3-4 days in the same month, the club may suspend the subscription, denying the subscriber the ability of the subscriber to make a booking.
- The subscriber is strictly prohibited from practicing personal exercises, and the club reserves the right to immediately cancel the subscription in case of client non-cooperation.
- Interval Plus reserves the right to modify training programs or trainers undertaking classes, and the subscriber has no rights whatsoever to protest changes that might be undertaken.
- Interval Plus may deny access of the customer or force him out of the club in case noncompliance with the above stated items.
-
(b) Personal Training Appointments:
- Personal training booking shall be made according to available time in the system and adherence to the specified time.
- A maximum three personal training appointments can be made within a week as indicated in the presented offers, and the customer may not have the opportunity to secure more booking opportunities within that week.
- In the case of personalized training period expiry, the sessions shall automatically expire even if there exist remaining sessions.
Responsibility
- Interval Plus assumes no responsibility of any loss, damage or theft of the properties of the subscriber.
- Interval Plus assumes no responsibility of any personal damage that may occur in the club as a result misuse of systems or incorrectly practicing the exercises.
- Interval Plus assumes no responsibility for any damage encountered by the client – May Allah Forbid- during practicing any training session or in case of personalized training, and by signing this agreement the subscriber hereby assigns away any damage or right to litigation whatsoever that he might seek as a result of participating/or attending fitness sessions at Interval Plus.
- The subscriber acknowledges reading the terms and conditions of Interval Plus Club as stated above, agrees to them, and this also includes in case the terms are updated.
Use of the Club
- The subscriber is obliged to use the systems according to instructions of the club while considering safety and security measures.
Restrictions
- Children are not allowed access to Interval Plus, unless a special program is initiated for them after securing the prior approval of the administration.
